Analyste d’affaires
BPM
Description Business Analyst Roles and Responsibilities


Planning

•Estimate analysis efforts
•Participate to development efforts estimates
•Identify high-level additional licenses needs as well as other requirements (ex. security, infrastructure, etc.)
•Participate to identify architecture needs
•Participate to One-Pager writing
•Participate to opportunity study (in support to BRM)

Analysis

•Complete applicable analysis documentation (ME and projects)
oBusiness Needs Analysis
oProcess Analysis
oImpact Analysis
oFunctional Analysis
•Lead analysis workshops
•Participate in design and ensure proper user-experience
•Support ME prioritization / Understand details behind MEs
•Participate to issues and problem investigation and identify possible solutions
•Act as a critical friend and IT Expert in regards to lines of businesses (in collaboration with BRM)

Development

•Participate in the team prioritization process
•Support analyst-programmers in their tasks
•Coordinate activities with external suppliers
•Participate to project planning and coordination activities

Tests

•Present analysis and changes to QA team
•Ensure tests environments are ready for user testing
•Support QA Team activities
•Participate to test plan design
•Participate to functional and integration tests
•Participate to test coordination and bug resolution prioritization
•Ensure quality of solutions delivered in collaboration with all IT team members

Training
•Build and provide training to super users or support lines of business with user training
•Knowledge Transfer within IT

Support/Evolution
•Participate in identifying business impacts of incidents
•Participate to incident escalation process
•Support analyst-programmers with incident resolution
•Lead incident root-cause analysis
•Participate to the identification and documentation of workarounds in case of outage
•Be aware of BA best practices and keep up to date on new trends
•Participate to Belron’s BA Community

Management
•Support BRMs in their management responsibilities
•Extract statistics for KPIs
•Coordinate ME deliveries
i
N° de poste 2166
Lieu Montréal
Statut Contractuel